
Access to our comprehensive web-based Compliance Manual is a key element of your UKGI membership. You can research specific aspects of compliance, determine what the implications are for your business and review potential solutions. The Manual breaks down the different elements of FSA regulation into segments which reflect business processes. E.G. issues which affect the way you deal with customers such as ICOBS; financial promotions; regulations which affect your staff; your relationship with the Regulator; Treating Customers Fairly; complaints; etc.
Each of the specific topics are backed up by a wealth of supporting documentation, such as example letters, plans and forms. Detailed regulatory bulletins are also stored within the manual, which is updated following each regulatory change.